Mandatory use of Bhavishya Portal for processing of Pension Cases – Grant of exemption in exception case: DoP&PW O.M.

Mandatory use of Bhavishya Portal for processing of Pension Cases w.e.f. 01.01.2017 – Grant of exemption in exception case: DoP&PW O.M. dated 24.03.2025

File No. 55/4/2014-PPW(C)(Vol.II)-part-I
भारत सरकार /Government of India
कार्मिक, लोक शिकायत और पेंशन मंत्रालय/Ministry of Personnel Public Grievances and Pensions
पेंशन और पेंशनभोगी कल्‍याण व‍िभाग/Department of Pension and Pensioners’ Welfare

3वीं मंजिल, बी-विंग, 3rd Floor, B-Wing,
लोकनायक भवन, खान मार्केट
Lok Nayak Bhawan, Khan Market,
नई दिल्‍ली-110003 /New Delhi-110003
दिनांक /Dated:24.03.2025

OFFICE MEMORANDUM

Subject: Mandatory use of Bhavishya Portal for processing of Pension Cases w.e.f. 01.01.2017.

The undersigned is directed to refer to this department’s OM No.55/14/2014-PPW(C)-Part.I dated 21.1.2021 and to say that Department of Pension & Pensioners’ Welfare had developed ‘Bhavishya’, a common software module for Ministries, which has now been functioning as a mandatory platform for processing Pension & related benefits of Central Civil Pensioners w.e.f. 01.01.2017 (O.M. of even number dated 29.11.2016-enclosed).

2. DoPPW has been taking all possible steps to ensure that all types of pension cases are processed through ‘Bhavishya’. However, in case any difficulty arises in settling a case under exceptional circumstances, the concerned HOO (Head of Office) shall contact this Department, at the earliest, with the issue arising, if any. DoPPW shall either ensure processing such an exceptional case through ‘Bhavishya’ software or grant exemption so that the concerned HOO can process the same manually.

3. Further, the new Single Pension Application Form 6-A is accessible to retiring Central Government employees w.e.f. 06.11.2024. The retiring Central Government employees are required to fill the Form 6-A exclusively through online mode on Bhavishya or e-HRMS 2.0.

4. As already mentioned under Para 5 of the O.M dated 29.11.2016 and Para 4 of OM dated 21.01.2021, it is reiterated that, under all circumstances, the authorities shall Strictly follow the timelines prescribed under CCS (Pension) Rules, 2021 and in no case will any pension settlement be delayed beyond prescribed timelines.

5. This issues with the approval of competent authority.

Encl: As above

(Pravesh Kumar)
Under Secretary to Govt of India

To,

All Ministries/Departments of Government of India