Freezing/de-freezing of MID/UAN/Establishment – EPFO Standard Operating Procedure

Freezing/de-freezing of MID/UAN/Establishment – EPFO Standard Operating Procedure

EMPLOYEES’ PROVIDENT FUND ORGANISATION
MINISTRY OF LABOUR & EMPLOYMENT. GOVERNMENT OF INDIA
Head Office
Bhavishva Nidhi Bhawan, 14. Bhikaiji Cama Place, New Delhi- 110006

No: FIA/11(22)/SOP/FreezingUAN/2022 (E-49005) /11

Date: 22/12/2023

To
All ACC(HQ)/ACC (Zones)
All RPFC-I/RPFC-II/APFC In-charge of Field Offices

Sub: Standard Operating Procedure (SOP) for freezing/de-freezing the MID/UAN/Establishment — reg.

Madam /Sir,

Please find attached herewith the Standard Operating Procedure (SOP) for freezing/de-freezing of a MID/UAN/Establishment duly approved by the CPFC for necessary action.

Encl: As above.

(Raman Dhanasekar)
RPFC-1/FIA

Copy to:
i. OSD to CPFC, FA & CAO, CVO, Director PDUNASS for kind information please.
ii. All ACC (HQ)s Head Office, All ACCs Head Office, All RPFCs Head Office.
iii. IS Division for development of functionality and further necessary action please.
iv. CS Division for incorporating the necessary modifications.

EPFO STANDARD OPERATING PROCEDURE

SOP No: FIA/2023/1
Release Date: 22/12/2023

SOP Title: Freezing/de-freezing of MID/UAN/Establishment

Contents

1. PURPOSE
2. INTRODUCTION
3. SCOPE
4. DEFINITIONS
5. SPECIFIC PROCEDURE
   1. Identification of the cases for freezing
   2. Executing the freezing
   3. Intimation of the freezing to the stakeholder
   4. Duration of the freezing
   5. Establishing genuineness or verifying the frozen account suo-moto or on request.
   6. Follow-up actions after verification
   7. Provision of Standardised Message
6. ROLES AND RESPONSIBLITIES
7. MONITORING MECHANISM
8. TIMELINE MATRIX
9. FORMS AND TEMPLATES TO BE USED
   1. Request Template for Issue Tracker
10. INTERNAL AND EXTERNAL REFERENCES.
    1. Internal References
    2. External References
11. CHANGE HISTORY