Online Grievance Handling System for EPF Employees – User Manual on Grievance filing
EPFO, HEAD OFFICE
MINISTRY OF LABOUR & EMPLOYMENT,
GOVERNMENT OF INDIA
BHAVISHYA NIDHI BHAWAN,
14, BHIKAIJI CAMA PLACE, NEW DELHI 110066
Web Circulation
No. A-45011/137/2022-HRM-VIII/0357
Dated: 12 SEP 2022
To,
All ACC(HQ)/ACC Zones/Director (PDNASS)
All Regional PF Commissioners-in-charge of
Regional Offices/Zonal Training Institutes
Regional PF Commissioner (ASD), Head Office
Subject: Online Grievance Handling System for EPF Employees— regarding.
Madam/Sir,
In order to redress the grievances of staff and officers of EPFO in a systemic manner, a new functionality has been developed and deployed in HR Soft. All employees can fill their grievances related to Increment, MACP, Promotion. and transfer by using his/her individual login in HR Soft.
2 The user manual for filling grievance and handling is enclosed.
3. This may be brought to the notice of all the staff and officials. It is also requested to update the disposal/ action taken at regular intervals and resolve the grievances in a time bound manner.
(This has the approval of CPFC)
Yours faithfully.
Encl: as above
(Uma Mandal)
Addl. Central P.F. Commissioner (HRM)
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