NPS/APY Functionalities released by CRAs during Quarter IV (FY 2021-22) under NPS Regular / eNPS and NPS – Lite/ APY categories: PFRDA Circular

(i) NPS Regular / eNPS

• As part of online processing of Superannuation / Premature Exit /Partial Withdrawal request for Government and Non-Government Subscribers Bank Account of the Subscriber and name is matched through Online Bank Account verification (penny drop facility).
• Now, Account verification along with name match will be performed at the time of initiation of withdrawal request instead of while authorization of request.

• Online paperless exit (Superannuation / Premature Exit) has been implemented for Government Sector through OTP authentication / eSign in addition to physical Form submission option.
• As part of the process, Subscriber will initiate online exit, upload scanned documents and submit the same in the CRA system through OTP authentication / eSign.
• Bank Account of the Subscriber and name will be matched through Online Bank Account verification (penny drop facility).

• CRA has enabled HOD Dashboard for State Government HODs.
• Now HOD Dashboard has been extended to PFRDA users

• Subscriber Registration
• T2 Activation
• TTS Activation
• NPS Lite Swavlamban Contribution

• CRA shares details of Subscribers retiring in the next quarter at the beginning of current quarter
• Now, as per PFRDA directive, CRA will share Subscriber details with ASPs for only those set of Subscribers who have provided consent for the same.
• Subscribers belonging to Private Sector and Group A of Govt. Sector are required to provide consent in order to share details with ASPs
• Subscribers can provide consent through their login in CRA Website, through link received in Email and SMS

• Integration with Digilocker for issuance of ePRAN Card
• Subscribers will be able to access ePRAN Card through Digilocker id.

• Scheme preference change allowed 4 times in a financial year for UOS & Corporate sector for Tier I
• Scheme preference change allowed 4 times in a financial year for All Sectors for Tier II

• Subscriber who have joined after 60 years of age
• Subscribers who have joined before 60 years and now crossed 60 years/retirement

• Reduction of Minimum of 10 years to 5 years for UOS Subscribers
• Removal of Minimum of 10 years for Corporate Subscribers

• At the time of registration through eNPS, once Subscriber completes eSign/OTP Authentication, system generated registration form is sent as an attachment to the Subscriber through email.
• Now system generated registration form sent will be password protected wherein subscriber has to enter password in order to view the same.

(ii) NPS Lite / APY

• APY Service Providers (APY-SPs) upload the online exit file in CRA system for Subscribers exiting APY due to premature exit.
• New APY Voluntary Exit file format with following fields was made mandatory:
  • Active Bank Account Flag
  • Reason for Exit

• Aadhaar seeding facility for APY Subscribers made available to the Subscribers.
• Subscribers can seed Aadhaar through link provided on limited access view of the CRA transaction website

• Previously, Corporates are sharing the contribution details to POP through emails so that POP can prepare the contribution file and upload in CRA system.
• Now an option has been enabled in the CRA system, where Corporate user will upload the contribution details in excel format and same will be available to POP user to download.
• POP can download the same details and prepare the contribution file, if required and can upload in CRA system.
• Once the SCF is uploaded by the POP, CSF (Contribution Submission Form) can be uploaded as response against the contribution details uploaded by Corporate.
• This will remove the dependency of sending details through email and the information can be tracked any point of time.

Link: https://cra.kfintech.com/

• The subscribers who have opted for pre-mature exit can reactivate the NPS account post pre-mature exit in case of non-processing of ASP request and continue the same PRAN.
• To continue the same NPS continue, subscriber to submit the request to POP along with contribution of total amount of lumpsum withdrawn to reactive the NPS account.
• On receipt of the request from the subscriber, POP to capture the same in CRA system and second user of POP to authorize the request. On Authorization of the request, PRAN will be activated.

• In case of subscriber registration using online, subscriber may leave the journey and request to cancel the ack ID.
• Currently, the same is being handled by CRA user. Now the same has been extended to POP.

• Accordingly, the display of pricing information updated with revised price structure on following places:
  • eNPS registration, POP Online Registration
  • Bank details/ Address updation
  • Nominee updation & Exit and Partial withdrawal

• An integration has been done with Digilocker where KFintech-CRA subscriber can access the Transaction Statement and ePRAN through Digilocker portal/App.
• Also the Transaction Statement and ePRAN card can be stored in Digilocker and user can access the same as and when required.
• This is an additional mode to access the said NPS information.

Link: https://enps.kfintech.com/registration/

• Services Charges for POPs under NPS has been revised and configured in the system in respective module (All Citizen and Corporate).
• Further, service charge for POP for contribution through eNPS by POP subscriber has been revised and the same has been implemented in eNPS.

Link: https://www.digilocker.gov.in/

Link: https://enps.kfintech.com/contributeonline/pendingonlinecontribution/

• Online Aadhaar KYC registration through Digi Locker has been enabled under eNPS.
• Subscriber to enter 12-digit Aadhaar number and OTP will be received on the registered mobile number, on submission of OTP user to provide consent to extract the KYC details from Digi Locker.
• KYC details will be fetched from Digi Locker and auto populated to the user with details like, Name, Father Name, Address, Gender, DOB to complete the KYC requirement.

• Contribution Statement view facility has been implemented for State Government nodal offices wherein they can view the details of regular contribution based on financial year selection.
• Also, they can view the arrear contribution credited in selected financial year for underlying subscribers.

Link: https://enps.kfintech.com/login/login/

• In case of State Government, the contribution is being uploaded by DTA user and any of DTA user can view all the contribution uploaded at DTA level.
• Now the restriction has been implemented where User who is uploading the contribution can only view the status of the same.

• Two Factor Authentication through mobile and email OTP to ensure correct mobile number and email ID
• CKYC and Aadhaar XML based online KYC flows
• Auto populate KYC data to minimize subscriber clicks
• Online bank account validation
• Option for on-screen signature

Link: https://app.camsnps.com/CRA/auth/enps/register?source=eNPS

• In the CRA system, provision to make Tier 1 and Tier 2 contribution with multiple payment options has been introduced.
• Pop up explaining the user about list of payment gateway supported banks and charges associated with each payment option.

• Provision to capture satisfactory/ non-satisfactory response of subscriber for escalation to Level 2/ Level 3 Grievance redressal officers.
• TAT based Level 1/ Level 2/ Level 3/ NPS Trust auto escalation matrix
• Track your Status, for subscribers, to view the Grievance redressal officer who is handling your current query/grievance

• Transaction Statement, Voluntary Contribution Statement and Holding statements for current financial year, previous financial year and custom date ranges

• Dashboard for subscriber to view their current portfolio valuation
• Projection of expected retirement corpus with computed XIRR based on present day NAV

• Homepage with content explaining features of NPS, rules & regulations, Tax benefits, etc.
• NPS Calculator to estimate retirement corpus based on age, monthly contribution, expected rate of return and corpus allotted for annuity/ lumpsum withdrawal.
• Quick links to open an NPS account, make contribution, raise grievance etc.

Link: https://camsnps.com/