CSD-AFD Online Portal FAQ: Registering at CSD-AFD, Check Pricese, Payment Options etc.
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Why can’t I pay through Payment Gateway/ Online Payment when I have opted for a loan?
For loan the only payment option is direct transfer because the payment gateway will accept only full payments.
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Dealer Price is filled but still the error is showing, “Billing dealer price is required filed. ”?
The “Dealer Price” has to be exactly the same as the “Net price to be Paid”.
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Can I change the pre-filled details in checkout form?
No, all these details are picked from the registration form that the user filled while registration. Please contact the helpdesk for further query.
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Can I buy a second car from AFD within 5 years of buying the first car, if I transfer the first one to my family member’s name?
No, the car cannot be transferred before completing 5 years of purchase.
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When can I buy the same category product again?
Any product of the same kind can only be bought once in a specified period. Kindly contact CS Directorate for more information.
CSD- Online AFD Portal to purchase AFD Items: How to register, Check Eligibility etc.
List of Four Wheelers ; Diesel/Petrol Car, Jeep, SUV etc. listed in CSD as on 08.11.2020
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Why do I get this alert, “You are not entitled to purchase the selected car”?
There are three entitlement categories(Officers, JCO, OR) and every category has a different allowance. If any user is getting the above said message then the user must choose a different product of lower value within their allowed limit.
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What if I forget my login password?
You can reset your password using “lost your password” on login page.
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Why can’t I login after registration? Or Why my login details are invalid after registration?
Users will be notified on registered email address after administrator’s approval. Login account will remain invalid till approval.
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Why do I get this alert, “Email already exists”?
There is an username that is already registered with the same email id.
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Why do I get this alert, “Grocery Card ID already exists”?
There are high chances that you already have username registered with the same Grocery Card ID. Please contact the helpdesk at 0120-4699923.
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What are mandatory documents for registering at CSD-AFD?
- Grocery Card/ Canteen Card
- Beneficiary Mobile Number
- PAN Card
Source: Click Here to read More
COMMENTS
Pan number showing invalid but I fill correctly
In valied grocery OTP invalied harra sir
Hi sir good evening I 1362178N Ex Havildar K Ramalingeswaa Rao, ESM, I am Registered afd form on 4th May 2022 but I receiving massage regarding my enrolment issue but i am submitting two times first one is my actually date of enrolment a Boys Army on 17th Apr 1975 another is 10th Feb 1977 as recruit but both are not accept admin please help me sir what i do this problem how to clear the isue,
Thanking you sir your faithfully,
Hi sir good evening I 1362178N Ex Havildar K Ramalingeswaa Rao, ESM, I am Registered afd form on 4th May 2022 but I receiving massage regarding my enrolment issue but i am submitting two times first one is my actually date of enrolment a Boys Army on 17th Apr 1975 another is 10th Feb 1977 as recruit but both are not accept admin please help me sir what i do this problem how to clear the issue, my contact details +91 9491114109 and +91 6304014109
Thanking you sir your faithfully,
I have typed a wrong mail id, my correct mail id is [email protected], how do i change it, please help me,
Kapil Dev:Sir my registration is not complete due to enrollment date but. I am entered right enrollment date but still my request is denied by CSD team plz gude me on 8218420017 on this no
Sir my registration is not complete due to enrollment date but. I am entered right enrollment date but still my request is denied by CSD team plz gude me on 8830741035 on this no
Sir Good afternoon. My registration on 22 June 2021 (OTP 784153) Not yet Confirmed. Please guide if any discrepancy. Awaiting reply Thanks.
sir reply me fast for my email my mob num is 9876687063
i have lost my passwd e mail username so pls send me my email nd passwd
We have cancelled our Afd oder once in january due to some reason and now when we are trying in online portal to oder the item it’s showing already afd order exits for it… the time we have cancelled our order in january the online portal has just started and some details have been mention incorrectly by the army team due to which we have to go for the refund as army people don’t know how to cancel or reject the afd order. Can u help us what now we need to do as we can’t even see any demand order in our account.