Simplification of pension procedure – Papers submitted in time-limit then PPO be handed over before retirement

No. 1/27/2011-P&PW (E)

Government of India

Ministry of Personnel, P.G. & Pensions

Department of Pension & Pensioners’ Welfare

3rd Floor, Lok Nayak Bhavan,

Khan Market, New Delhi,

the 1st August, 2017

Office Memorandum

 

Sub: Simplification of pension procedure (i) Handing over of PPO to the retiring employee by the Head of Office
before retirement and
(ii) Submission of undertaking by retiring Government servant along with
pension papers – reg. 

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The undersigned is directed to invite attention to this department’s Office
Memorandum of even number, dated 7th May, 2014 (copy available at
departmental website), vide which provision had been made that the
undertaking to be submitted by the retiring Government servant/pensioner to
the pension disbursing bank to refund or make good any amount to which he
is not entitled may be obtained by the Head of Office from the retiring
Government servant along with Form 5 and other documents before his
retirement. This undertaking is forwarded to the pension disbursing bank
along with the Pension Payment Order (PPO) by the Accounts Officer/CPAO
following the usual procedure. The bank shall credit the pension to the
account of the pensioner as soon as this Undertaking is received along with
the pension documents. 

2. The pensioner is no longer required to visit the bank to activate the
first payment of pension. Therefore, after ascertaining that the Bank’s
copy has been despatched by the Central Pension Accounting Office, the
pensioner’s copy of the PPO is to be handed over to him at the time of
retirement along with other retirement dues. This should be feasible in all
cases where the Government servant had submitted pension papers within the
time-limits prescribed in the Central Civil Services (Pension) Rules,
1972. 

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3. An employee posted at a location away from the office of the Head of
Office or who for any other reasons feels that it would be more convenient
to him to obtain his copy of PPO from the bank, may inform the Head of
Office of his option in writing while submitting his pension papers. 

4. However, in the recent past, many instances have come to the notice of
this Department wherein the pensioner’s copy of the PPO had not been handed
over to him/her and instead had been sent to the Bank and the same was lost
in transit sometimes thereby causing hardship to the pensioner. 

5. In view of the foregoing, all Ministries/Departments are once again
requested to strictly follow the above procedure henceforth viz., handing
over the copy of pensioner PPO to him/her at the time of retirement along
with other retirement dues except if the pensioner specifically requests
for delivering his/her copy of PPO through bank. Department of Posts and
Department of Telecommunications are requested to make suitable amendments
to the instructions to the Accounts Officers and pension disbursing Post
Offices/Banks to adhere to the above procedure.

(D.K. Solanki)

Under Secretary to the Government of India

Ph: 24644632