Web portal for pensioners

GOVERNMENT OF INDIA

MINISTRY OF PERSONNEL,PUBLIC GRIEVANCES AND PENSIONS

RAJYA SABHA

UNSTARRED QUESTION NO-252

ANSWERED ON-25.02.2016

252 . Dr. T. Subbarami Reddy

(a) whether there is a proposal to launch a new web portal for pensioners or former employees of Government;

(b) if so, the details thereof and by when it would be launched;

(c) whether accounting information details like components of DA, tax deducted at source, etc., would also be available online, on monthly basis; and

(d) whether complaint or query from pensioner can also be made online and whether response would also be provided online, if so, the details thereof?

ANSWER

Minister of State in the Ministry of Personnel, Public Grievances and Pensions and Minister of State in the Prime Minister’s Office. (DR. JITENDRA SINGH)

(a) to (d): A web based Pensioners Portal taken up under the National e- Governance Plan (NeGP) is already in existence. This portal is primarily aimed at making the pension/retirement related information, services and grievances handling mechanism accessible online to the needy pensioners, through a combination of interactive and non interactive components and, thus, help bridge the gap between the pensioners and the Government. The portal is also expected to serve as a one stop information source for the civil pensioner across the country. The interactive contents of the portal inter-alia includes on-line calculator for the calculation of pension/family pension, gratuity, commutation. It also contains Pension Payment Order (PPO) Status enquiry by pre/post retired employees, on line lodging and status enquiry of grievances by the pensioners and search facility for accessing the pension related guidelines, rules, circulars etc. The existing facility, however, does not include calculation on monthly basis for DA, tax deducted at source etc.