Jeevan Pramaan – Aadhaar based Online Pensioners’ Digital Life Certificate for pensioners under EPS, 95: Instructions Manual

EMPLOYEES’ PROVIDENT FUND ORGANISATION

Ministry of Labour & Employment, Government of India

Head Office

Bhavishya Nidhi Bhawan, 14, Bhikaji Cama Place, New Delhi -110066

Date: 20 OCT 2015

To

All Addl. CPFCs (Political States)

All RPFCs-I, Incharge of the Regions

Sir,

This has reference to Headquarters letter of even number dated 07.05.2015 (placed at Sl. No. 83 at the link ‘Office Orders/Circulars’ on the official website) wherein instructions/guidelines were issued for implementation of Jeevan Pramaan.

2. The task of collection of life certificates would commence from the month of November, 2015 and it is expected that all the offices would be taking the advance preparatory action to ensure that the maximum number of pensioners use the facility for furnishing their Digital Life Certificates. The following guidelines are being given to ensure maximum utilization of this facility by the EPS pensioners and to monitor the progress in collection of digital life certificates.

(a) The submission of digital life certificates through the ‘Jeevan Pramaan’ initiative is an optional mode of life certificate submission and the paper based submission would continue. However the Digital Life Certificate under’ Jeevan Pramaan’ is a facility for hassle free life certificate submission.

(b) The details of the ‘Jeevan Pramaan’ initiative and the steps involved in the process are available at the Jeevan Pramaan portal at http://jeevanpramaan.gov.in or http://lifecertificate.gov.in.  A brief overview of the process involved in ‘Jeevan Pramaan’ are enclosed at Annexure-I herewith for ready reference.

(c) The details of the process and steps that are to be followed for uploading the Digital Life Certificates into the EPF application and processing them to update the database has already been circulated earlier alongwith the application software release. However, the document is attached as Annexure-II herewith for ready reference.

(d) A dashboard for monitoring progress of the collection of digital life certificate has been provided in the MIS (Beta Version) option of the ‘Dashboard’ link under ‘EPFO Corner’ tab in the main page of the official website. The same may be utilized to monitor progress in the collection of digital life certificates.

(e) A planned approach may be adopted for maximizing the collection of digital life certificates. The following measures are suggested, but the offices may adopt any other steps that are deemed appropriate.

(i) EPFO office Reception/PRO Counters : Arrangements should be made in the Reception/PRO Counters for providing PCs with Jeevan Pramaan software installed and internet connection and biometric devices (both finger print & Iris) for collecting digital life certificates for pensioners coming directly to the offices. Possibility of having such set up in Inspectorates and/or Service Centres should also be explored.

(ii) Pension Disbursement Bank Branches : Almost all Banks are providing the necessary set up for collecting digital life certificates. The bank branches having largest number of EPS pensioners should be approached and requested to provide the facility for EPS pensioners. It may be brought to their notice that the appropriate pensioner category in the Jeevan Pramaan software should be selected for EPS pensioners. If required, EPFO offices may also set up their own desk for collecting digital life certificates in the larger bank branches in addition to the bank’s facilities in consultation with the bank branch authorities.

(iii) , Designated Jeevan Pramaan Centres : There are a large number of Jeevan Pramaan Facilitation Centres across the country. The EPS pensioners can also visit these centres for giving digital life certificates. These centres may charge a nominal fee. The list of centres can be obtained from the Jeevan Pramaan portal based on pin code of the area. The prominent Jeevan Pramaan centres can be contacted and senstizied about the EPS pensioners.

(iv) Organising Mobile Camps : Efforts may be made to identify localities with large concentration of EPS pensioners and mobile camps having laptops/PC with mobile internet and biometric devices and printers can be organized in these places for collection of digital life certificates.

(f) Some offices have sent querries to IS Division regarding specifications of biometric devices. It has been informed earlier that the details are available in the Jeevan Pramaan portal‘which should be consulted. Any office that still has any such doubt should look up the FAQ section of the portal.

(g) In the event of any emergent assistance required in the matter, the District and State Informatics Officers of NIC can also be contacted.

(h) Efforts are also being made to organize some workshops for EPFO offices with the assistance of NIC. The details will be communicated separately.

3. All ACCs(Political States) and RPFCs-I, Incharge of the Regions are requested to take up the task of digital life certificate collection with a view to ensure that the maximum number of pensioners are able to use and provide their life certificates through this mode of convenience and hassle free services.

Yours faithfully,

Encls.:As above.

sd/-

(C. Chakraborty)

Addl. Central Provident Fund Commissioner-II(Pension)

‘Jeevan Pramaan’ is a biometric enabled service for pensioners that allows them to create and submit digital life certificates as a convenient and hassle free alternative to the annual life certificate that is necessary for continued disbursal of their pensions. Pensioners of Central Government, State Government or any other Government organization can take benefit of this facility. Provision has been made in the Jeevan Pramaan software for the creation and submission of the digital life certificates in respect of the pensioners of the Employees’ Pension Scheme, 1995 as well.

One of the major requisite for the pensioners post their retirement from the service, is to provide life certificates to the authorized pension disbursing agencies like the bank, following which their pension is credited to their account. In order to get this life certificates the individual drawing the pension is required to either personally present himself/ herself before the Pension Disbursing Agency or have the Life Certificate issued by the authority where they have served earlier and have it delivered to the

disbursing agency.

This very requirement of personally being present in front of disbursing agency or getting a life certificate often becomes a major hurdle in the process of seamless transfer of pension amount to the pensioner. It has been noted that it causes a lot of hardship and unnecessary inconvenience particularly for the aged and infirm pensioners who cannot always be in a position to present them in front of the particular authority to secure their life certificate. In addition to this a lot of government employees post their retirement choose to move to different location either to be with their family or other reasons, hence causing a huge logistical issue when it comes to accessing their rightful pension amount.

Digital Life Certificate for Pensioners scheme of the Government of India known as JeevanPramaan seeks to address this very problem by digitizing the whole process of securing the life certificate. It aims to streamline the process of getting this certificate and making it hassle free and much easier for the pensioners. With this initiative the pensioners’ requirement to physically present himself/herself in front of disbursing agency or the certification authority will become a thing of the past benefiting the pensioners in a huge way and cutting down on unnecessary logistical hurdles.

JeevanPramaan uses the Aadhaar platform for biometric authentication of the pensioner. A successful authentication generates the Digital Life Certificate which gets stored in the Life Certificate Repository. The Pension Disbursing Agencies can access the certificate on-line.

• Enrollment

The Enrolment is done through an application which can be downloaded free of cost on a PC/ Mobile.The application requires a compatible biometric device (Fingerprint or Iris reader). The pensioners can alternatively visit the nearest JeevanPramaan Centre to get them registered. The pensioners are required to provide necessary information like Aadhaar number, Pension Payment Order No., Bank Account No., Bank Name and Mobile number for the registration process. The registration is required only once for a pensioner.

• Aadhaar Authentication

As part of the process the pensioners must provide their biometrics, either a fingerprint or Iris and authenticate them. (JeevanPramaan uses the Aadhaar Platform for on-line biometric authentication)

• Life Certificate

After a successful authentication a SMS acknowledgement is sent to the pensioners mobile number including theJeevanPramaan Certificate ID.The certificates are stored in the Life Certificate Repository for making it available any time and any where for the pensioner and the Pension Disbursing Agency.

• Accessing the Certificate

Pensioners can download a PDF copy of the certificate from the JeevanPramaan website by providing the JeevanPramaan ID or Aadhaar number.

• Digital Life Certificate for the Pension Disbursing Agency

The Pension Disbursing Agency can access the Life Certificate from the JeevanPramaan website, and download the same.

• Electronic Delivery

The Life Certificates can also be electronically delivered to the Pension Disbursing Agency, without any manual intervention.

Once you log in, following screen will appear containing various options on the LHS under MIS head.

After selecting ‘Search for Download’ option, following screen will come wherein you need to enter File Name and then press ‘File Download’ as shown below:

 

Now, come back to Application Software in DA PDS Role.

Select the option :-Pension>Transaction>Upload JeevanPramaan File as shown below:

 

 

 

 

 

 

After approval, following message will come showing that ‘Record inserted successfully’ as shown below: