Pension Process Map and Time Frame for those who are retiring on superannuation
| S.No | Process | Authority Concerned | Timeframe | Applicable Rule CCS Pension Rules |
| 1 | Preparation of list of employees who are due to retire within 12 to 15 months | Head of the Department | 1st January,1st April ,1st July and 1st October each year. | 56(1) |
| 2 | Communication of the list to the Accounts Officer Concerned | Head of the Department Head of the Office | 31st January, 30th April, 31st July and 31st October each year. In case of Government servants retiring for reasons other than immediately as soon as the fact comes to notice. |
56(2) |
| 3 | Communication of the list to the Directorate of Estates in respect of employees having General Pool Accommodation with a view to obtain ‘No Demand Certificate. | Head of the Office. | 12 months before retirement. | 56(4) |
| 4 | Verification and determination of qualifying service, and if necessary, in consultation with the employee; and determination of average emoluments. | Head of the Office. | 12 months before the retirement. The process to complete before eight months from the retirement. | 59 (a) & (b) |
| 5 | Communication of facts to the retiring employees for action by the employees. | Head of the Office. | 8 months before the retirement. | 59(c) |
| 6 | Submission of papers by the employee | Employee | 6 months before retirement. | 59(c)(iii) |
| 7 | Presentation of papers to pay and accounts office. | Head of the Office | 4 months before the retirement. | 61(4) |
| 8 | Checking the pension and gratuity admissible and forwarding the PPO to the pension paying authority. | Pay and accounts office | 1 month before the retirement. | 65 |
| 9 | Dispatch of PPO to CPAO | PAO | On the last working day of the month preceding the month of retirement. | |
| 10-A | Dispatch of Bank half of the PPO to CPPC of Authorized Bank | CPAO | By 20th of the month of retirement. | |
| 10-B | Handing over of pensioners half of the PPO to the retiring employee | Head of Office | Date of retirement | |
| 11 | Completion of all formalities and crediting the pension to the pensioner’s account. | CPPC/Paying Branch | Last date of the month. |
Note For cases of retirement other than on superannuation, it is provided that PPO shall be issued within six months of submission of duly completed Form 5 or the date of retirement whichever is later.
Source: Pensioners Portal
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