Department of Posts Mobile Money Transfer Service
OVERVIEW
DOP Mobile Money Transfer is a service that enables instant money transfer from one place to another place using mobile, through Indian post offices. The consumer just needs to have a mobile while the actual transmission of the money is initiated by the Postal Assistant, using his/her special handset. The process for money transfer is very simple to understand and follow. The remitter (sender) can submit money (Cash In) at any of the covered post office and automatically, the amount is transferred to a central position, which can be collected by recipient customer (Cash Out) from any of the covered Post offices. As soon as the Cash in happens, both the sender and the recipient get a SMS on their mobile phones. The sender gets a Transaction ID and a Six (6) digit secret code in the SMS while the Recipient only gets the Transaction ID. Recipient can claim the money from any of the covered Post Offices by showing the Transaction ID that he receives on his mobile in the SMS and the Secret code, which he gets from the sender. In order to make process smooth and convenient, a notification sms is being sent to remitter as well as to recipient regarding transaction irrespective of their telecom operator.
 For this initiative, India’s pioneer and largest communication service provider (CSP), BSNL will provide mobile connections to DOP’s designated officials and BSNL will bring Global technology for Mobile Money Transfer. Each Post office shall be provided with a mobile handset with pre loaded application by BSNL’s technology partner M/s Maverick Mobile Solutions.
Important Note:
Solution uses encrypted SMS for communication between DOP mobile handset and central server.
Limit for transactions in a predetermined time, value of transaction and number of transactions per assistant, per post office etc, could be imposed as per requirements in order to reduce risk.
Certain data query services viz. Daily Transaction, Get balance, Get Transaction Details have been provided in mobile handset through the pre-loaded mobile application itself, on the Mobile.
ECONOMICAL
Economical as compared to traditional money order, where rate is 5% of the amount to be remitted.
SECURE AND QUICK DELIVERY
DOP Money Remittance process enables you with smart quick and safe money transfer.
WIDESPREAD REACH
Wide spread reach through larger number of Post Offices and ubiquitous BSNL GSM network as compared to similar other products from other banks/Telcos.
TRUSTED ORGANIZATION
Managed by the trusted organizations i.e. India Post, BSNL.
WORKPROCESS
DOP money remittance is a mobile application that enables us with immediate money transfer from one place to another place using mobile, through Indian post offices. The process for money transfer is very simple to understand and follow. For this initiative, India’s oldest and largest communication service provider (CSP), BSNL will provide mobile connections to DOP’s designated officials and BSNL will bring Global technology for Mobile Money Transfer.
FAQ
Q: In how much time money can be collected at the destination post office?
As soon as the recipient receives a notification sms with transaction Id and secret code from the sender, he/she can collect money at destination post office.
Q: Do I need to go to a specific Post Office to get the money?
You can go to any covered post office for Cash Out. It is not necessary to go to a particular post office. All you need to have is the Transaction ID and the Secret Code.
Q: What is the maximum limit for one transaction in one day?
No limit on the number of transactions. However the minimum amount is 1,000 rupees while the maximum is 10,000 rupees.
Q: Is there any transaction charges, if yes what are those?
As following:-
| Slabs |
Fee (Rs.) |
Tax (Rs.) |
| 1000 – 1500 |
40
|
5
|
|
1501 – 5000
|
70
|
9
|
|
5001 – 10000
|
100
|
12
|
Q: What if the sender/ the recipient does not receive sms notification?
The sender must inform to the Cash In postal assistant regarding this so that he/ she will resend the same.
Q: In how many days the recipient must collect money at destination post office?
The recipient must collect money within 14 days of transaction.
Q: What would happen with the money, in case the recipient does not collect it in predefined time?
In case the recipient does not Cash Out the amount within 14 days, the amount is sent back to the sender and a ‘Cash In reversal’ SMS with new transaction-id will be sent to remitter. The remitter can withdraw money within 7 days (prescribed) after this SMS.
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