Press Information Bureau
Government of India
Ministry of Railways
17-June-2013 13:06 IST
Railways to Launch Ticket Booking through Non-Internet based Mobile Phones with Effect from 1st July 2013
With an aim to further facilitate the passengers, Indian Railways Catering & Tourism Corporation (IRCTC),a public Sector Undertaking of the Ministry of Railways, will be launching a pilot project of ticketing through non-internet based mobile phones with effect from 1st July 2013. This will enable people using non-internet based mobile phones to easily access Railway ticketing services through SMS/IVRS/USSD. The scheme is user-friendly, secure and also eco-friendly, as no print out is required.
Indian Railways has continuously endeavored to improve the ease and access of ticketing. The e-ticketing initiative of Indian Railways has been one of the most passenger-friendly initiatives of Indian Railways. In order to further expand the reach of ticketing, the Minister of Railways had made a Budget announcement regarding launch of ticketing through mobile phones was announced in the Railway Budget. The objective was to tap the potential of mobile phone market in India and thereby facilitate the common man, by providing him any-where any-time and hassle free booking option.
The salient features of this new scheme to be operationalised on1st July, 2013 are:
- There will be a dedicated number on which SMS can be sent.
- No need of internet at any stage viz. booking, payment, cancellation etc.
- One has to register the mobile number with IRCTC as well as one’s bank. The Bank (one time password) for authorization of payment.
- The passenger has to type the train number, destination, journey date, class and passenger details like name, age and gender on the SMS box.
- The sender will receive transaction ID and then make payment through sending another SMS by typing PAY followed by the transaction ID, MMID as received from the bank and password.
- On successful booking of ticket, message will be sent to the user by IRCTC which will suffice as valid authority to travel along with photo ID card in original.
- Cancellation of tickets can also be done through the cancellation option available.
- The scheme will be on pilot basis and will not be available during the 8 am – 12 pm for booking ARP/Tatkal/General tickets.
Source: PIB
(Release ID :96586)
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COMMENTS
Poor refund system by the IRCTC, due to which many people do not opt to make booking online. IRCTC should absorb some better procedures for timely and speedy refund of tickets (on cancellation/error by passengers), which will attract more and more peoples to avail the facility.