(a): The normal working hours is 7.30 A.M to 1.30 P.M. However, six dispensaries earmarked for emergency services in Delhi are operational for 24 hours.
(b) & (c): No such complaints have been received. (Whether some of doctors and other staff of CGHS dispensaries in Delhi particularly in Sector 3, R.K. Puram often come late or leave early causing inconvenience to CGHS beneficiaries)
(d) & (e) Surprise inspections by the Additional Director of the respective zones and other senior officers of CGHS are carried out to ensure discipline and punctuality in the CGHS dispensaries. The details including frequency of inspections carried out in Delhi are at Annexure [click here].
(f): The CMOs –in charge of CGHS dispensaries are responsible for maintaining discipline and punctuality among all the doctors and staff of the dispensaries. Whenever complaints regarding indiscipline and punctuality are received, administrative actions are taken against the erring officials.
Annexure of unstarred question no. 2223 dt. 24.08.2012
Inspections carried out in South Zone(Dispensary- wise)
|
S.No.
|
Name of the Wellness
Centre |
Date of Inspections
carried out by Higher Officer/ Additional Director (South Zone) |
|
1
|
Andrews Ganj
|
14.3.11& 3.7.12
|
|
2
|
Faridabad
|
1.2.11 & 2.9.11
|
|
3
|
Gurgaon
|
10.5.11 , 10.5.11 &
10.1.12 |
|
4
|
M.B.Road
|
26.4.11, 7.7.11 &
8.12.11 |
|
5
|
R.K.Puram-VI, Sec-3
|
9.5.11&
30.5.11& 30.5.12 |
|
6
|
Hauz Khas
|
31.5.11
|
|
7
|
Lajpat nagar
|
No inspection
|
|
8
|
Netaji nagar
|
22.3.11
|
|
9
|
Kalkaji-II
|
26.4.11
|
|
10
|
Jangpura
|
15.4.11
|
|
11
|
Sarojini Nagar-II
|
22.3.11
|
|
12
|
Sarojini Nagar-I
|
6/11 & 14.6.12
|
|
13
|
Laxmibai Nagar
|
10/11 &19.6.12
|
|
14
|
Kasturba nagar-II
|
12.7.11
|
|
15
|
Malviya nagar
|
9.5.11
|
|
16
|
Moti Bagh
|
21.6.11, 15.2.12 &
17.5.12 |
|
17
|
Nankpura
|
7.10.11 & 11.7.12
|
|
18
|
Nauroji Nagar
|
6/10/11 & 18.6.12
|
|
19
|
Pushp Vihar
|
23.5.11
|
|
20
|
Kalkaji-I
|
15.4.11
|
|
21
|
Kidwai nagar
|
8.7.11 & 8.8.12
|
|
22
|
Srinivaspuri
|
5.4.11, 4.2.11 &
27.3.12 |
|
23
|
R.K.Puram-V, Sec-12
|
9.8.11
|
|
24
|
S.N.Market
|
16.8.11
|
|
25
|
Sadiq Nagar
|
3.8.11 & 15.5.12
|
|
26
|
Kastuba nagar-I
|
8.6.11
|
|
27
|
R.K.Puram-I,Sec- 4
|
10/11 & 26.6.12
|
|
28
|
R.K.Puram II, Sec-2
|
7/11 & 11/5/12
|
|
29
|
R.K.Puram III, Sec-6
|
10/11 & 18.5.12
|
|
30
|
R.K.Puram –IV, Sec-8
|
10/11 & 22.6.12
|
|
31
|
Munirika
|
6.6.12
|
|
32
|
C.B.I. Colony
|
|
Inspections carried out in North Zone(Dispensary- wise)
|
S.No.
|
Name of Dispensaries
|
Date of Inspection
|
|
1
|
Ashok Vihar
|
7.4.11, 29.12.11 &
1.6.12 |
|
2
|
Delhi Cantt
|
8.11.11, 31.12.11&
9.5.12 |
|
3
|
Dev Nagar
|
2.12.11, 14.1.12 &
28.5.12 |
|
4
|
Dwarka
|
29.1.11, 9.6.11,
2.2.12, 31.12.11 & 8.5.12 |
|
5
|
Hari Nagar
|
11.6.11 & 23.5.12
|
|
6
|
Inderpuri
|
29.5.12
|
|
7
|
Janakpuri-I
|
8.4.11, 13.1.11
& 24.12.11 |
|
8
|
Janakpuri-II
|
8.4.11 & 23.5.11
|
|
9
|
Nangal Raya
|
7.12.10 & 25.5.11
|
|
10
|
Naraina vihar
|
6.1.11
|
|
11
|
New Rajinder Nagar
|
7.6.11
|
|
12
|
Palam colony
|
22.1.11, 24.2.12 &
8.5.12 |
|
13
|
Paschim vihar
|
2.4.11, 24.12.11
& 30.12.11 |
|
14
|
Pitampura
|
3.5.11 & 17.7.12
|
|
15
|
Pussa Road
|
27.11.10 & 9.4.12
|
|
16
|
Patel Nagar-I
|
22.11.10
|
|
17
|
Rajouri garden
|
31.5.12
|
|
18
|
Rohini
|
9.4.11, 4.1.12 &
30.5.12 |
|
19
|
Shalimar Bagh
|
29.12.11 & 3.8.12
|
|
20
|
Shakurbasti
|
7.4.11 & 5.6.12
|
|
21
|
Sunder Vihar
|
4.1.12 & 6.8.12
|
|
22
|
Tilak Nagar
|
24.5.12
|
|
23
|
Tri Nagar
|
7.4.11 & 1.6.12
|
|
24
|
Vikaspuri
|
18.11.10, 13.1.11 &
8.4.11 |
Inspections carried out in Central Zone(Dispensary- wise)
|
S.No.
|
Name of Dispensaries
|
Date of Inspections
|
|
1
|
Chanakya Puri
|
17.8.11, 20.10.12
& 14.5.12 |
|
2
|
Chitra gupta Road
|
27.7.11, 17.4.12,
25.5.12 & 13.6.12 |
|
3
|
Constitution House
|
|
|
4
|
Gole market
|
11.8.11, 8.11.11,
6.3.12 & 17.5.12 |
|
5
|
Aliganj
|
16.11.11, 21.9.11,
22.2.12 & 20.3.12 |
|
6
|
Lodhi Road-II
|
16.11.11 & 27.3.12
|
|
7
|
Minto Road
|
7.10.11 & 23.2.12
|
|
8
|
Pandara Road
|
26.7.11, 18.1.12 &
29.3.12 |
|
9
|
Paharganj
|
7.10.11 & 24.5.12
|
|
10
|
President Estate
|
12.10.11, 10.1.12 &
14.2,12 |
|
11
|
Telegraph Lane
|
22.12.11, 28.2.12 &
29.3.12 |
|
12
|
Dr. Z. H. Road
|
26.7.11, 25.11.11,
11.4.12 & 8.6.12 |
|
13
|
Kali Bari
|
23.9.11, 15.2.12,
19.4.12 & 24.7.12 |
|
14
|
Pragati Vihar
|
22.12.11 & 14.2.12
|
|
15.
|
North Avenue
|
12.10.11, 10.1.12 &
21.2.12 |
|
16.
|
South Avenue
|
4.11.11 & 7.2.12
|
Inspections carried out in East Zone(Dispensary- wise)
|
S.No.
|
Name of Dispensaries
|
Date of Inspection
|
|
1
|
Chandni chowk
|
16.3.11
|
|
2
|
Darya gnaj
|
9.2.11
|
|
3
|
Dilshad Garden
|
28.1.11 & 10.1.12
|
|
4
|
G.K.G
|
20.1.11
|
|
5
|
Ghaziabad
|
23.6.11, 5.7.12 &
8/12 |
|
6
|
Kingsway camp
|
|
|
7
|
Mayur Vihar
|
15.6.11, 5.12.11 &
13.1.12 |
|
8
|
Laxmi Nagar
|
18.2.11, 19.1.12,
1.6.12 & 2.1.12 |
|
9
|
Noida
|
10.2.11, 23.3.11 &
19.7.11 |
|
10
|
Pul Bangash
|
|
|
11
|
Rajpur Road
|
31.3.11
|
|
12
|
Shahdara
|
7.7.11
|
|
13
|
Subzi Mandi
|
6.4.11 & 7.2.12
|
|
14
|
Timarpur
|
13.1.11 & 12.10.11
|
|
15
|
Vivek vihar
|
12.5.11, 29.7.11
|
|
16
|
Yamuna vihar
|
23.5.11, 5.1.12 &
19.6.12 |
Above information was submitted by the Minister of Health and Family Welfare Shri ghulam Nabi Azad in Lok Sabha in reply of an unstarred question details given below:-
GOVERNMENT OF INDIA
MINISTRY OF HEALTH AND FAMILY WELFARE
LOK SABHA
UNSTARRED QUESTION NO 2223
ANSWERED ON 24.08.2012
WORKING HOURS OF CGHS DISPENSARIES
2223 . Shri ARVIND KUMAR CHAUDHARY & CHAUHAN MAHENDRASINH
Will the Minister of HEALTH AND FAMILY WELFARE be pleased to state:-
(a) the working hours of Central Government Health Scheme (CGHS) dispensaries in Delhi;
(b) whether some of doctors and other staff of CGHS dispensaries in Delhi particularly in Sector 3, R.K. Puram often come late or leave early causing inconvenience to CGHS beneficiaries;
(c) if so,the complaints received in this regard and the action taken/ proposed by the Government against the erring doctors/staff during the last three years and the current year so far;
(d) whether surprise inspections are conducted by the senior officers of the Ministry to ensure discipline and punctuality in CGHS dispensaries in Delhi particularly in the above said dispensary;
(e) if so, the details thereof indicating the frequency of inspection carried out in Delhi during the said period, dispensary-wise; and
(f) the steps taken to ensure punctuality and discipline in CGHS dispensaries inDelhi?
ANSWER
THE MINISTER OF HEALTH AND FAMILY WELFARE (SHRI GHULAM NABI AZAD)
See above.
Source Link : http://164.100.47.132/LssNew/psearch/QResult15.aspx?qref=127477
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COMMENTS
It is bring to your kind notice when number has been allotted to the paitiont and registration closed before 15 minutes and paitiont reached on time why central server shut down sharp 2 pm
few days back i went to B-1,Block Janakpuri dispencery. I reached at 7.30am But staff started coming at 7.50am. Even some of the staff stated coming at 8.30am. this created lot of rush in the counter where medicines are delivered. I request someone to look into the matter.