UNSTARRED QUESTION NO 4404
OVERCHARGING BY BOOKING CLERKS
4404 . Shri ABDULRAHMAN
Will the Minister of RAILWAYS be pleased to state:-
(a) whether the Railways have received complaints in regard to ticket/parcel booking staff allegedly charging more fare than prescribed by the Railways;
(b) if so, the details of such cases noticed during the last three years and the current year, zone/year –wise; and
(c) the action taken by the Railways against the guilty officials along with the preventive steps taken in this regard?
MINISTER OF THE STATE IN THE MINISTRY OF RAILWAYS (SHRI ADHIR RANJAN CHOWDHURY)
(a) Yes, Madam.
(b) Details of Complaints of overcharging by Booking/Parcel Clerks are as under:
|
S.No.
|
Zone/Railways
|
2010-11
|
2011-12
|
2012-13
|
2013-14(upto
Jan 2014) |
|
1.
|
Central
|
31
|
10
|
07
|
12
|
|
2.
|
Eastern
|
Nil
|
11
|
11
|
15
|
|
3.
|
East Central
|
08
|
07
|
08
|
02
|
|
4.
|
East Coast
|
Nil
|
Nil
|
02
|
Nil
|
|
5.
|
Northern
|
16
|
05
|
07
|
07
|
|
6.
|
North Central
|
Nil
|
10
|
05
|
01
|
|
7.
|
North Eastern
|
Nil
|
06
|
05
|
04
|
|
8.
|
North East Frontier
|
Nil
|
Nil
|
Nil
|
Nil
|
|
9.
|
North Western
|
05
|
06
|
05
|
Nil
|
|
10.
|
Southern
|
Nil
|
11
|
03
|
04
|
|
11.
|
South Central
|
Nil
|
06
|
10
|
14
|
|
12.
|
South Eastern
|
Nil
|
Nil
|
Nil
|
Nil
|
|
13.
|
South East Central
|
07
|
04
|
01
|
Nil
|
|
14.
|
South Western
|
01
|
02
|
02
|
02
|
|
15.
|
Western
|
Nil
|
Nil
|
Nil
|
Nil
|
|
16.
|
West Central
|
03
|
Nil
|
03
|
01
|
|
17.
|
Metro
|
05
|
09
|
Nil
|
03
|
|
|
TOTAL
|
76
|
87
|
69
|
65
|
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