Delay in commencement of family pension to spouse to death of pensioners: ATR 28th SCOVA

S.No

Issue

Discussion held during previous meeting

Action Taken

11

(28.7) of the minutes:-

Delay in commencement of family pension to spouse to
death of pensioners.

It was informed that the orders in this regards have been
issued by the DoPPW vide its OM dated 1/27/2011-P&PW(E)
dated 20.09.2013. CPAO informed that the instructions have
been issued by them also on 02.06.2016 and 14.06.16 to the
banks. CPAO also informed that there is lack of
communication between bank branches and CPPCs. Jt.
Secretary (P&PW) asked CPAO to take monthly reports
from CPPCs of all banks.

(Action: CPAO)

CPAO

CPAO has issued an OM Bo CPAO/Tech/Banks
performance/2015-16/45 dated 2nd June, 2016 to
Heads of CPPCs and Government Business Divisions of all
Authorised Banks. Banks are supposed to commence the family
pension to the spouse immediately on receipt of death
certificate of the pensioner, after obtaining proof of
his/her own age/date of birth and undertaking of recovery
of excess payment. Banks are instructed to arrange payment
of family pension latest within a month of submission of
above documents and provide details of transaction for the
intervening period of the family pensioner.

The matter was also reviewed in the meeting held with banks
on 22nd Aug, 2016 where it was advised to the
Banks to take necessary steps in this regard to ensure
timely payment of family pension in the event of death of
pensioners and report the same to the CPAO through Format
‘F’ of e-Scroll.