Data Correction in SPARSH – PCDA (P) order dated 08.07.2022
No. EDP/58/CPP/2022
O/o The PCDA (P)
Prayagraj
Dated: 08/07/2022
To
All ROs/PAOs
Subject: Data Correction in SPARSH.
Various Records Offices/PAOs are not following correct methodology while initiating Data correction under SPARSH system. Any data correction will be initiated only after notification of PPO in SPARSH. However in case of migration cases data correction will be initiated once data is migrated in SPARSH. There is separate Tab from where ROs/PAQOs are required to initiate Data correction by searching Regimental No/Army No.
It is also bring in notice of all Records Offices/PAOs at a time only one data correction will be initiated in SPARSH and after approval/Rejection of previous one, next data correction will be initiated by User. Mythologies follow while initiating data correction in SPARSH in respect of PBORs is as under:
- Data correction that involves changes in service/ medical related fields only shall be initiated by the concerned Record Offices and the cases will be directly forwarded to respective PAO (Audit) for audit of the same. No role of pay user.
- Data correction that involves change in Rank and MACP grade shall be initiated by concerned ROs and will be routed to the respective PAOs for corresponding change in Pay/Pay Level and finally to the concerned PAOs (Audit) for audit of the same.
- Data correction that involves change in pay due to retrospective revision like extension of entry level pay, bunching, implementation of intrim court order, MACP wef 01 Jan 2006 instead of 01 Sep 2008 etc where there is no change in Rank and MACP grade, such data corrections will be suo moto initiated by Pay Accounts Office without any representation from individual or correspondence by Record Office. After making necessary changes in pay related fields by PAOs the case will be directly submitted to the concerned PAOs (Audit) for audit of the same. No role of Service user under SPARSH.
Note- 1.The documentation required by PAO for Audit purpose in this regard shall be communicated by the concerned Record Offices to the respective PAOs through offline mode.
2. In case Data Correction already initiated by ROs that involves change in pay related fields only shall be returned back to the corresponding service users by the PAO (Audit) for rejection at their end.
This method will be applicable for all SPARSH cases both migrated as well as SPARSH generated cases.
| Nature of Data Correction | Initiating Authority | Audit Authority/ (routed through) |
| Data Corr for service related fields only | Record Offices (Service users) | PAO (Audit)/ (direct) |
| Data Corr for medical related fields only | Record Offices (Medical users) | PAO (Audit)/ (direct) |
| Data Corr for pay related fields only | Pay Accounts Office (Pay users) | PAO (Audit)/ (direct) |
| Data Corr for Rank and MACP grade related fields | Record Offices (service users) | PAO (Audit) routed through (Pay users) |
This issues with the approval of CDA (P).
(Himanshu Tripathi)
DCDA (SPARSH)
Source : Click to view/download PDF
COMMENTS
I made a service request for starting of family pension with the help of bank , first it’s been rejected then it another request has been made but it’s still showing pending without any status change , what’s the next step . I also applied through sparsh portal for family pension seperately but same status as pending. Kindly help me in this regards
Hi Subhasis Sarkar, I’m also going through the same issue, my father expired on August 4 and I’m trying to initiate family pension for my mother thru Sparsh portal,with initiate family pension section, but it has been pending since then. Can you please let me know if there is any other means to get this done?
SPARSH portal need to work smartly as I uploaded documents as had been asked but 4 months passed away neither processed nor cancelled still showing pending. My question is how many years it will remain pending at let us know . Even I am unable to cancelled it.if sparsh is unable to update then we must not be given flash promises when we all customer care pcda sparssh.
1002706077 service requested on 02Dec 22 (241days back) but showing pending. Request either pass or reject as such fresh request can be made with proper proof. Now as it ispending nothing is possible.
Service request sent in the Sparsh portal but it’s been pending since last 15 days. Is someone going to take care of that for how long or it will remain unchanged or pending forever.
Sparsh portal need to improve in many case, data operator must check carefully all the details feeding in new portal because of data operators many are facing problem and are frustrated.
One of a case in which,
In the record office name is mentioned as PANNA LAL SINGH (wherein name is PANNA LAL and surname as SINGH). Whereas in Sparsh portal it has been changed into PANNA LAL SINGH (first name PANNA middle name LAL and last name SINGH). Due to which name is showing as only PANNA in the Sparsh record which do not match with aadhar card (PANNALAL SINGH). In such case what to do aadhar information is correct but Sparsh is calling only half name PANNA instead of PANNA LAL.
Service request sent in the Sparsh portal but it’s been pending since last 15 days. Is someone going to take care of that for how long or it will remain unchanged or pending forever.
Is there any problem regarding your Request is pendin in SPARSH.Can I cancel the Pending Request (or)corrected the Pending Request.what is the procedure for wrong Upload document Suppose instead of PAN card Adhar has uploaded. pl help me the follo up procedure.
Lot of mistakes are there in ppo I’m not finding ways to correct it please guide me sir