EPFO – Settlement of Death case claims within 7 days

EPFO – Settlement of Death case claims within 7 days

No. CSD/AG/2017/8352

To

All Regional P.F Commissioners/In Charge of ROs,

Sub: – Settlement of Death case claims within 7 days-reg.

Sir/Madam,

This is bring to your notice on circular no. CSD-1/CPGRAMS/Pragati e-Samiksha/2016/12866 dated 31-10-2016 wherein given direction that all death case claims submitted by spouse/’nominee/legal heir of EFF member be invariably settled within a period of 7 days from dale of submission of claim form in concerned field office where the deceased members accounts are being maintained.

2 In case of pension claims- where PPO is to be issued from officers other than where the account of deceased member id being maintained, the total period taken for settlement of such claims should also not exceed 7 days. It will be joint responsibility of OICs of both the concerned officers to issue PPO within 7 days.

3  Further, it has been recently observed that there is delay in settlement of claims in death cases which has to  settled within 7 days. CPFC has expressed annoyance in death case which has not settled within 2 years.

4. Therefore, RPFCs/OICs are again directed to regularly monitor the death cases in your office on day to day basis and ensure that death claim should not remain pending beyond 7 days.

Yours faithfully,