CANTEEN STORES DEPARTMENT – OFFERING SERVICES TO ACROSS INDIA – SERVICE TO SERVICES
The Canteen Stores Department, (CSD), is a solely owned Government of India Enterprise under Indian Ministry of Defence. Its head office is located at Adelphi 119 MK Road Mumbai-400020 and has its depot sub-depots in all major military bases operated by the Indian Armed Forces. The Canteen Stores Department, CSD as it is commonly referred to, was created to provide ‘easy access to quality products of daily use, at prices less than market rates’ to the soldiers, ex-servicemen and their families.
Today, because of the surging aspirations of Service personnel and their families and the media exposure to the improving standards of living in our country, the CSD provides a range of quality branded and unbranded products from shoe brushes to microwave ovens and cooking oil to luxury cars. The portfolio has grown from just a few items of daily use in 1948 (when the Department was created) to over four thousand products today. Information on all these products and brands is available on CSD web site through a “know-all” Search Engine for the benefit of the consumer.
Organization Structure : The governing body of the Canteen Services in India is the Board of Control for Canteen Services (BOCCS) which is headed by Hon’ble Raksha Rajya Mantri (RRM) and has as members the Defence Secretary, Secretary Defence (Finance), the Quarter Master General (QMG), COP (Naval HQ), AOA (Air HQ). The Board is assisted by an Executive Committee of BOCCS while the day to day management of CSD is controlled by the General Manager CSD who is ex-officio Chairman of the Board of Administration. The General Manager (of the rank of Major General) is assisted by two Joint General Managers, seven Deputy General Managers, 18 Assistant General Managers , 5 Regional Managers and 34 Area (Depot) Managers and other Officers. Click here to know more about the three tier Management of CSD »
Not for Profit : CSD like other chains has adopted best trade practices in all aspects of it’s operations but what distinguishes the Department from any and all other chains is that it is not driven by the profit motive!
CSD Operations : CSD’s trading operation is worked around seven basic product Groups.
Group I – Toiletries (Click to view the latest prices for Soap, Paste, Oil, Face Powder, Cleaning Agents, Perfumes etc.,)
Group II – Household Requisites (Gas Stove, Fan, Geyser, Grider, Room Heater, Induction Cookers, Sewing Machine etc.,)
Group III – General Use Items (Plastic Items, Brief Case, Hand Bags, Bedsheet, Socks, Umberlla, Helmet, Padlocks etc.,)
Group IV – Watches and Stationery (Wall Clock, Wrist Watch, Note Books, Pencils, Photo Albums, Stationery etc,.)
Group V – Liquor (Brandy, Canned Beer, Champagne, Gin, Vodkas, Whisky, Rum, Scotch Whisky, Wines etc.,)
Group VI – Food & Medicinal Items (Biscuits, Breakfast Cereals, Choclates, Coffee, Confectionery, Dry Fruits, Tea Bags, Snacks etc.,)
Group VII – 4 Wheelers, 2 Wheelers & White goods (Two Wheeler, Four Wheeler, LED TV, Refrigerator, Scooter, Motor Cycle, Washing Machine etc.,)
While all these products are procured based on demand from URCs, products in Group VII cannot be stored at URCs and neither can they be shelved! For this reason, CSD procures these items from the trade on behalf of the end user “Against Firm Demand” (AFD).
Suppliers : The Department works closely with more than 500 suppliers across the country for supply of the range of products seen on URC shelves and at select trade outlets (in the case of “AFD”). They are represented by leading multinationals, large Indian companies and many small manufacturers, including start-ups of ex-servicemen.
In order to achieve the best price for consumers, CSD encourages competition among suppliers.
CSD Deopts in India The Department has 34 depots strategically located across India. This is the core strength of the CSD, which puts its operation in close proximity to the thousands of URCs it has mandated to serve. These Depots are the hub of the CSD chain.
CSD Depot network with Contact Details:
| City |
Full Address |
Telephone Number |
Fax |
Email |
| Mumbai |
||||
| HEAD OFFICE | Address : “ADELPHI”, 119 Maharshi Karve Road, MUMBAI – 400 020. | Tel No. (Board) : 2203 7120 / 2203 7140 / 2203 7142 | gm[@]csdindia.gov.in | Jgm2[@]csdindia.gov.in | dgmedp[@]csdindia.gov.in | |
| AREA DEPOT | Address : Gun Powder Road, Mazgaon, Mumbai – 400 010 | Tel No. 022 – 23744113 / 23744114 | Fax : 022 – 23732737 | byd[@]csdindia.gov.in |
| BASE DEPOT | Address : EX. Ordnance Depot Complex, Signal Hill Avenue, Sewri, Mumbai – 400 033. | Tel. No. 022 – 2372 2074 / 2372 0859 / 2372 0601 | Fax : 022 – 2372 0859 | bbd[@]csdindia.gov.in |
| Agra | Address : Station Road, AGRA-282001. (Uttar Pradesh) | Tel No. (O) : (Civ) 0562-2421177 | 2421188 | Fax : 0562-2421177 | agd[@]csdindia.gov.in |
| Ahmedabad | Address : Opposite Green Cinema (Open Air Theatre) Ahmedabad-380 003 (GUJARAT) | Tel No. (O) : (Civ) 079-22867451 | Fax : 079-22850277 | ahd[@]csdindia.gov.in |
| Ambala | Address : Barrack NO. 2, P. B. No 8. Allenby Lines. AMBALA – 133001. (HARYANA) | Tel No. (O) : (Civ) 0171-2611373 | Fax : 0171-2611106 | amb[@]csdindia.gov.in |
| B.D. Bari | Address : Bari Brahamana, Jammu, Pin – 181 133. (JAMMU) | Tel No. (O) : (Civ) 01923-220481/222365 | Fax : 01923-222365 | bdb[@]csdindia.gov.in |
| Baghdogra | Address : P 0 Baghdogra, Dist. Darjeeling, Pin-734 422 (WEST BENGAL). (KERALA) | Tel No. (O) : (Civ) 0353-248 0041 | 2480185 | Fax : 0353-2550163 | dpd[@]csdindia.gov.in |
| Bangalore | Address : P O Agrarm, P Bag No 780, Bangalore – 560 007 (KARNATAKA) | Tel No. (O) : (Civ) 080-2558992 | Fax : 080-25585982 | bgd[@]csdindia.gov.in |
| Bareilly | Address : Station Road, Sarvatra Bhavan, Post Box No 2, Bareilly – 243 004. (Uttar Pradesh) | Tel No. (O) : (Civ) 0581-2510188 | Fax : C/o 0581-2427533 | bld[@]csdindia.gov.in |
| Bathinda | Address : Thimayya Marg, (PUNJAB). Pin – 151 004 | Tel No. (O) : (Civ) 0164-2290874 | Fax : 0164-2291021 | btd[@]csdindia.gov.in |
| Bikaner | Address : Well Road, Head Post Office, P. B. No 74, Bikaner-334 001. (RAJASTHAN) | Tel No. (O) : (Civ) 0151-2233897 | Fax : 0151-2233724 | bkd[@]csdindia.gov.in |
| Chennai | Address : Fort St George, POBox 802, Chennai-600 009 (TAMILNADU) | Tel No. (O) : (Civ) 044-25671369 / 2567 | Fax : 044-25672476 | chd[@]csdindia.gov.in |
| Dehradun | Address : Araghar, 61, E.C. Road. (Uttaranchal State) | Tel No. (O) : (Civ) 0135-2711009 | Fax : 0135-2711401 | dnd[@]csdindia.gov.in |
| Delhi | Address : Chiltral Lines, Opp Kirby Place Bus Stop, Delhi – 110010 | Tel No. (O) : (Civ) 011-25693620 | Fax : 011- 25684635 | dhd[@]csdindia.gov.in |
| Dimapur | Address : P. O. Box 19, Pin – 797112. (NAGALAND) | Tel No. (O) : (Civ) 03862-232995 / 232153 | Fax : 03862-225245 | dpd[@]csdindia.gov.in |
| Hissar | Address : Opp. Police Check Post, Haryana – 125 044. | Tel No. (O) : (Civ) 01662-221581 | Fax : 01662-220875 | hsd[@]csdindia.gov.in |
| Jabalpur | Address : Opp Empire Talkies, Theatre Road, Jabalpur – 482 001. Madhya Pradesh. | Tel No. (O) : (Civ) 0761-2622656 | Fax : 0761-2677920 | jbd[@]csdindia.gov.in |
| Jaipur | Address : Piru Lines, Behind Military Hospital. Jaipur – 302 006 (RAJASTHAN) | Tel No. (O) : (Civ) 0141-2201563 | 2204923 | Fax : 0141-2204923 | jad[@]csdindia.gov.in |
| Jalandhar | Address : 1, Porus Road, Jalandhar, Punjab. Pin – 144 005. | Tel No. (O) : (Civ) 0181-2260202 | 2263890 | Fax : 0181-2266482 | jld[@]csdindia.gov.in |
| Khadki | Address : Mandalay Lines, Range Hills, Khadki, Pune – 411 020 (MAHARASHTRA) | Tel No. (O) : (Civ) 020- 25812907 | 25813631 | Fax : C/o 020-25816809 | kkd[@]csdindia.gov.in |
| Kochi | Address : Opp Teleorn Stores, Depot (Annex), Gandhi Nagar, P B No 2054, Pin – 682 020. (KERALA) | Tel No. (O) : (Civ) 0484-2203339 | Fax : 0484-2207046 | ccd[@]csdindia.gov.in |
| Kolkata | Address : Fort William, Kolkota-700 021 (WEST BENGAL) | Tel No. (O) : (Civ) 033-22485939 | Fax : 033-22130804 | ctd[@]csdindia.gov.in |
| Leh | Address : HQ 14 Corps, CIO56 APO | Tel No. (O) : (Civ) 01982-260444 | 260399 | Fax : C/o. 01982-252408 | led[@]csdindia.gov.in |
| Lucknow | Address : Jail Road, P. O. Box 1002, Lucknow – 226 002. (Uttar Pradesh) | Tel No. (O) : (Civ) 0522-2450327 | Fax : 0522-2464673 | lkd[@]csdindia.gov.in |
| Masimpur | Address : P 0 Arunachal, Dist. Cacher, Silcher, Pin – 788 025 (ASSAM) | Tel No. (O) : (Civ) 03842-278213 | Fax : 03842-278510 | rme[@]csdindia.gov.in |
| Meerut | Address : B.C. Lines, P.O.Box No 49E, Meerut – 250 001. (Uttar Pradesh) | Tel No. (O) : (Civ) 0121-2648257 | Fax : 0121-2640983 | 2651133 | med[@]csdindia.gov.in |
| Misamari | Address : Assam, Pin – 784506 | Tel No. (O) : (Civ) 03714-253534 | 253575 | Fax : C/o 03714 – 25312 | mmd[@]csdindia.gov.in |
| Narangi | Address : P 0 Satgoan, Guwahati, Pin – 781 027 (ASSAM) | Tel No. (O) : (Civ) 0361-2642482 | 2644926 | Fax : 0361-2644926 | ngd[@]csdindia.gov.in |
| Pathankot | Address : Gurudaspur Road, Opp Rly Station, PO Box 1, Pathankot, Punjab, Pin – 145001 | Tel No. (O) : (Civ) 0186-2224618 | Fax : 0186-2254822 | pkd[@]csdindia.gov.in |
| PORT BLAIR | Address : Brichgunj, P. B. No 480, Junglighat P O, Pin – 744103. South Andaman.(ANDAMAN & NICOBAR ISLANDS) | Tel No. (O) : (Civ) 03192-261284 | 260399 | Fax : 03192-260887 | ptd[@]csdindia.gov.in |
| Ramgarh | Address : P. D. Karai Area, RAMGARH – 829122 (BIHAR) | Tel No. (O) : (Civ) 06553-225385 | Fax : 06553-226657 | rgd[@]csdindia.gov.in |
| Secunderabad | Address : R A Lines, Trimulghery, Secunderabad – 500 015 (Andhra Pradesh) | Tel No. (O) : (Civ) 040-27794147 | 27990053 | Fax : 040-27990053 | sbd[@]csdindia.gov.in |
| Srinagar | Address : B B Cantt, P. O. Batwara, J & K. Pin – 190 001 | Tel No. (O) : (Civ) 0194-2468085 | Fax : 0194-2466847 | snd[@]csdindia.gov.in |
| Udhampur | Address : Pioneer Coy Lines, J & K. Pin – 182 101 | Tel No. (O) : (Civ) 01992-242237 | Fax : C/o.01992-270759 | udd[@]csdindia.gov.in |
| Visakhapatnam | Address : Bldg No T/1/1, 9-IRSD, Kancherapalem PO, Visakhapatnam – 530 008 (ANDHRA PRADESH) | Tel No. (O) : (Civ) 0891-2558218 | Fax : C/o 0891-2552360 | vpd[@]csdindia.gov.in |
Earlier, all supplies to these Depots were routed through the Base Depot in Mumbai, however, due to the expansion of the operation, suppliers are now given the option to supply locally to Depots closest to their manufacturing/supply centres. This has reduced lead time and improved overall operation of the Department.
The “power centre” of CSD is Adelphi, a six storey structure in the commercial and financial centre of Mumbai alongside the famous Churchgate Station. Adelphi houses the office of the Chairman Board of Administration and General Manager of CSD and all leading functional departments including:
• Management Services
• Secretariat Branch
• Finance & Accounts
• Personnel & Administration
• Electronic Data Processing
• Stores Branch (GS, LIF and AFD sections)
Vision : During the past seven decades, the Department has expanded vertically and horizontally in response to the needs of the Army, Navy and Air Force, to meet the growing aspirations of troops, ex-servicemen and their families. These captive customers are privileged in a very special way: CSD ensures that the entire portfolio of products reaches them wherever they are and that these products are available at a uniform price across the network.
In recent years the Department has introduced high levels of digitization in operations to ensure efficient inventory management and to achieve maximum consumer satisfaction.
The Department continues to strive to increase the efficiency of all existing systems with a view to reduce costs across the organization, improve response time for new product introductions and to hasten the pace of deliveries to local depots and ultimately to URCs. CSD believes that this is the best way to ensure that the customer gets quality goods at the justify time and the justify place.
Source : csdindia.gov.in
COMMENTS
Personal attention of General manager-I have made a complaint against dealer KOHLI TADERS K AREA ZIRAKPUR MOHALI PUNJAB 140603.HE is selling all company products like-LG-GODREZ-VOLTAS-SAMSUNG ETC.BY false means.presenting him self as authorised canteen stores department dealer-HE is registered with ADELPHI BOMBAY for only whirl pool-when it was confirmed from CSD DEPOT AMBALA.HE has never done any transictions through ambala depot for whirlpool.i have not recived any reply from the manager AFD.BOMBAY giving him complaint 3-4 times since 2020 till date.He has sold me 2 split ac of voltas saying he is authorised csd dealer for voltas registered with adelphi bombay-it is requested that his malpractice must be stopped-how he is cheating deffence persons.
I want to know my local supply order which has been stuck at dehradun depot and message is also not comming in the given number ….
Jabki kafi tym hogya h sir pareshan chlraha hu kafi dino sai…
Can i purchase steaching matchin from canteen and what is the price of steaching matchin
pl add my name
sir i want to CSD depot contact so I can clarification for purchase of Samsung led tv 43 inch
Can a ex service men daughter be added in CDs canteen card and is she allowed to get products form canteen
Quality limits like washing soaps example surf excel soap is only 6in numbers.
Can i purchase air condition from canteen on… Bjaj finance
Hii
Will CSD Fort William, Kolkata will remain open as normal timing on the eve of Mahalaya (8th October,2018), or it will be closed ? Kindly advise.
send me csd price of inverter
i want ot but a washing machine, but in my family no body is working/worked in military/central Govt. so is it possible to buy.
What is price & index no of Lee Cooper of lc 1657 men shoes size 40?
When will introduce fingerprint ID for ex-servicemen, it is easy and no identity theft, and the machine like mobile phone can be carried to home visits.
Where is the price list
Where is the list
Although Goa got its statehood so many years back,there is no CSD Depot in Goa, depriving a no. of serving/retired officers from availing cars through CSD.Is there any other way out?
can i perches car, two wheeler ,TV or AC WITH PAYMENT ONLINE OR FILLING ON LINE FORM. THROUGH cSD
Whatever the matter may be but get it published imdtly
what is the price of iphone 7 black32gb in canteen
I want buy led tv and washing machine hello what proc
Why 4wheelers are not available in MP state through CSD
i had purchased a Purifier "Livpure PEP", it has got some issues with the unit, can i get it replaced?
yes, go to the canteen and dont forget to take the warranty card and bill alongwith
if the item comes within the waranty it will be exchanged/repaired.
Looking for buying two wheeler bike for my family use, I am staying in Bangalore were two wheeler are not available through CSD.
Please let me know the concerned dealer and other process to procure.
Expecting your kind support !!
Is siblings of ex servicemen can use there canteen card?
NO AND DONT THING THAT ALSO
only if he /she comes in the dependant list critiria. and the card is being made in his name with his photo and a valid defence id cad
I need no and adress of Canteen Office in Karwar. Pls
It may be helpful, if there is facility to draw liquor quota one month back,, which is lapsed by current rule if not drawn on last date of the current month.
Coimbatore CSD Cateen and Palakkad ex service men Cateen, liquor price difference very high,please take necessary steps
Firstly if there is a requirement of renewing and reactivating the cards once a year, why cannot this be done at any canteen, especially in this technology age? Also why can't the renewal be linked to pension which is based on a life certificate?
Payment of CSD bill must be made through debit/credit card. I mean cashless counter.
Many CSD canteens are installing POS machines. At Nagpur it is already in vogue
really it must be start
No POS in Chennai branch. One has to stand in the hot sun to get the order and come back after 2 hours to collect order. They are still in the DD era. Need to change. If it is there in Nagpur why not in chennai where Army Dakshin area commander and Navy command and IAF station are there. Besides a number of Ordinance factories and allied units.
Why at the age of 79 the card has to be renewed every year by standing in a queue
Is it possible to take items without I'd card in CSD canteen please give me reply thanks in advance
no, its mandatory for a defence person ex and serving and family to show the identity card for stopping the misuse of the facility